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PRIVACY POLICY

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Privacy Policy

Last Updated: August 8, 2026

VSMART Wellness ("VSMART Wellness", "we", "us", or "our") operates the website https://vsmartwellness.com/ and provides products and services through our online store.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, create an account, contact us, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

A. Information You Provide Directly

When you place an order, contact us, subscribe to our marketing, or otherwise interact with our website, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone/mobile number
  • Payment and transaction information
  • Order details
  • Account information
  • Customer service communications
  • Information you voluntarily provide through forms or messages

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and provided lawfully.

B. Payment Information

Payments may be processed by third-party payment providers. Depending on the payment method you select, your payment information may be processed directly by the applicable payment provider. We generally do not have access to your complete credit or debit card number. You should review the privacy policy of your selected payment provider for information about how it processes payment data.

C. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Time spent on pages
  • Approximate geographic location
  • Website interaction information
  • Cookies and similar technologies

This information helps us operate, secure, analyze, and improve our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide order confirmations and updates
  • Process payments
  • Provide customer support
  • Handle returns, refunds, and exchanges
  • Prevent fraud and unauthorized transactions
  • Maintain and secure our website
  • Improve our products and services
  • Analyze website usage and customer behavior
  • Send promotional communications where permitted by law
  • Personalize your shopping experience
  • Respond to inquiries
  • Comply with legal and regulatory obligations

3. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Maintain shopping carts
  • Understand website traffic
  • Measure advertising performance
  • Improve website functionality
  • Provide relevant advertising

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. How We Share Information

We may share personal information with trusted third parties where necessary to operate our business. These may include:

  • Shopify and website service providers
  • Payment processors
  • Shipping and logistics companies
  • Dropshipping suppliers and fulfillment partners
  • Order management platforms
  • Customer support providers
  • Email and marketing service providers
  • Analytics providers
  • Advertising platforms
  • Fraud prevention services
  • IT and hosting providers
  • Professional advisers
  • Government authorities where legally required

We only share information where reasonably necessary for legitimate business, contractual, legal, or operational purposes.

5. International Data Transfers

Because we sell internationally and may use service providers located in different countries, your information may be transferred to and processed in countries other than the country in which you live.

Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders
  • Provide services
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal and accounting obligations

When information is no longer required, we may delete or anonymize it in accordance with applicable law.

8. Your Privacy Rights

Depending on your country or region, you may have rights regarding your personal information, including the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of information
  • Request restriction of processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications

To exercise an applicable privacy right, contact us using the details below.

We may need to verify your identity before processing certain requests.

9. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

  • Products
  • Offers
  • Promotions
  • New launches
  • Website updates

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Transactional communications, such as order confirmations and shipping notifications, may still be sent where necessary.

10. Children's Privacy

Our website is not intended for children who are below the minimum age required under applicable law to independently provide personal information.

We do not knowingly collect personal information from children in violation of applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

You should review the privacy policies of third-party services before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy.

Your continued use of the website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, contact us at:

Email

vsmartwellness@gmail.com

Address

vsmartwellness@gmail.com
India